BetterHelp in Germany (2025): Costs, Benefits, and Key Considerations for Online Therapy

What Is BetterHelp?

BetterHelp is the largest online therapy provider globally, offering flexible access to licensed professionals via:

• Text messaging
• Live chat
• Phone calls
• Video sessions

Clients can choose their preferred communication format and switch at any time. The service is available 24/7, and therapists typically respond to written messages within 24–48 hours. The platform also provides tailored therapy formats for:

• Individuals
• Couples (via ReGain.us)
• Teens (via Teen Counseling)
• LGBTQ+ clients
• Faith-based or spiritual counseling

Is BetterHelp Available in Germany?

Yes, BetterHelp is accessible to users in Germany. However, all services are currently offered only in English. While this may not be an issue for fluent English speakers, it can be a significant barrier for users who prefer therapy in German – especially when discussing emotional or sensitive topics.

That said, BetterHelp has proven to be an attractive option for many expats, international students, or bilingual professionals living in Germany.

BetterHelp Germany: Costs & Pricing Overview

Weekly and Monthly Costs (2025)

• Weekly Plan: €60 – €92 per week — includes 1 live session/week + unlimited messaging
• Monthly Plan: €243 – €373 per month — includes 4 live sessions + unlimited messaging

Pricing is dynamic and can vary based on:

• Your location in Germany
• The therapist assigned
• Your personal preferences (e.g., therapy format)

Payment Options

BetterHelp accepts:

• Credit and debit cards
• PayPal
• HSA and FSA accounts (mainly US-based clients)

BetterHelp is not covered by German public health insurance (Gesetzliche Krankenkasse), and most private insurers also do not reimburse the costs.

Financial Aid and Discounts

BetterHelp offers financial assistance for eligible users, including:

• Students
• Unemployed individuals
• Low-income households

Eligibility is determined via a short questionnaire. While support is not guaranteed, many users receive a partial discount.

Key Benefits of Using BetterHelp in Germany

• Global Access – even in rural areas
• Fast Therapist Matching – within 12–48 hours
• Flexible Communication – video, phone, chat, or messaging
• Anonymity Possible
• Wide Therapist Network – 30,000+ licensed professionals
• No Long-Term Commitment

Therapy Methods Offered on BetterHelp

• Cognitive Behavioral Therapy (CBT)
• Emotionally Focused Therapy (EFT)
• Psychodynamic Therapy

Additional features include:

• Group workshops
• In-app journaling

BetterHelp vs Traditional Therapy in Germany

Feature	BetterHelp	Traditional Therapy
Cost	€60–€92 per week	€100–€150 per session
Format	Live sessions + messaging	In-person only
Language	English	German
Insurance	No	Yes
Availability	Within 48 hours	Often long waitlists

Limitations and Considerations

• No guarantee of German-speaking therapists
• Time zone differences (most therapists based in the US or UK)
• No insurance coverage in Germany
• Reliable internet required
• Not suited for severe psychiatric conditions

Alternatives to BetterHelp in Germany

Selfapy

• Programs for depression, anxiety, burnout
• TÜV-certified and GDPR-compliant
• Some programs reimbursed by public insurance

HelloBetter

• CBT-based programs in German
• Certified by BfArM
• Covered by statutory health insurance

Getting Started with BetterHelp in Germany

1. Visit BetterHelp.com
2. Fill out the questionnaire
3. Get matched within 12–48 hours
4. Start therapy via your preferred method
5. Use journal, messaging, and group features

Final Key Take Away

BetterHelp is ideal for:

• English speakers in Germany
• People needing fast and flexible therapy
• Those open to online-only formats
• Users who can pay out-of-pocket

For users seeking therapy in German, with health insurance coverage, or for serious mental health conditions, Selfapy or HelloBetter may be better suited.

FAQ

• Is BetterHelp covered by insurance in Germany? No.
• Are there German-speaking therapists? Not officially.
• Can I cancel anytime? Yes.
• How long does it take to get matched? 12–48 hours.
• Is BetterHelp secure? Yes. HIPAA-compliant and encrypted.

Summary

BetterHelp offers a convenient, anonymous, and flexible solution for mental health support in Germany – especially for English-speaking users. Despite some limitations, it remains one of the most popular online therapy platforms in 2025.